Priced by what an answer costs
Every price on this page is read from our billing system when the site is built, so the figure you see here and the figure on your invoice come from the same row. Plans differ in replies, bots and branding; the one priced per client is Agency, for teams running many stores.
Chatbot pricing: pay for replies, not seats
Starter
₹1,999a month
Choose Starter- 1 bot
- Website widget
- 1,000 AI replies a month
- Shopper requests emailed to you
Growth
₹4,999a month
Choose Growth- 3 bots
- Website widget, WhatsApp button and chat link
- 5,000 AI replies a month
- CRM sync by webhook
- TalkTill branding removed
Pro
₹11,999a month
Choose Pro- 10 bots
- 20,000 AI replies a month
- API keys and webhooks
- Analytics
- Priority support
Agency
Custom
Talk to us- A bot for every client
- Every client in one console
- Your own branding on the widget and sign-in page
- Price agreed per client
Every plan answers from your own catalogue and pages, shows the passages behind each answer, and speaks English and nine Indian languages.
Prices and what each plan includes are read from the billing system at build time, so this page and your invoice cannot disagree.
What you pay for, and what you do not
Plans are metered by AI replies: the answers that reached your visitors. We do not charge per seat, so your whole team can use the console. We do not charge for crawling your site, syncing your catalogue or retrying a failed request. Some vendors now advertise that you “shouldn't pay more every time it works”. We agree with the sentiment, and meter the one thing that is honestly proportional to value: an answer a visitor received.
Upgrading, downgrading and paying
You choose your plan in the console. An upgrade applies straight away. A downgrade applies from the start of the next month, so you keep what you have already paid for. Invoices are issued in rupees and paid through Razorpay.
Which plan is right for you
Start on the trial and connect your real catalogue. Ask the assistant the ten questions your shoppers ask most, read the trace beside each answer, and look at the conversations page after a week of real traffic. The message count there is the number that decides your plan; we would rather you chose from your own data than from our estimate.
If you run an agency and manage many stores, the Agency plan gives every client their own bot, catalogue and widget in one console, with your branding and a price agreed per client.
What every plan includes
The live catalogue tools and the cart in the chat, the trace beside every answer, the review queue, human handover, ten languages, the hosted chat page, custom tools, webhooks, version history and your whole team in the console. Nothing on this list is reserved for a larger plan.
It is not for you if
You need email, WhatsApp, voice or social channels answered from one inbox: this is a website widget and a hosted chat page. You need a ticketing help desk: a handover here is a person replying in the console, and nothing more. You need an agent that acts beyond your store: it answers about your content and sells from your catalogue, and that is the whole product. If one of those is the requirement, the comparison pages say who does it better.
Questions people ask before paying
Short answers, and each one is a setting or a policy you can find in the console.
Is there a free plan?
A free trial for 14 days, with up to 100 AI replies. After that, choose a plan to keep the assistant answering.
What is a bot?
One assistant on one store, with its own catalogue and widget. A plan with three bots runs three stores on one subscription, sharing its replies.
Do you charge per user?
No. There is no per-seat charge on any plan.
Is GST included?
No. Indian customers are charged 18 per cent GST on top of the listed price.
Can I change plan?
Yes, from the console. Upgrades apply at once; downgrades from next month.
Do you refund?
Within 14 days of a first paid invoice, in full, no questions. After that we refund the unused remainder of a period on request.
Try it on your store first
The free trial runs for 14 days. Connect your store, ask it what your shoppers ask, and read the trace behind every answer.