Priced by what an answer costs
Every price on this page is read from our billing system when the site is built, so the figure you see here and the figure on your invoice come from the same row. Plans differ in replies, bots and branding; the one priced per client is Agency, for teams running many stores.
Chatbot pricing: pay for replies, not seats
Free trial
₹0for 14 days
Start free- 1 bot
- 100 AI replies
- 14 days
- Every Growth feature to try
- TalkTill branding on the widget
Starter
₹2,999a month + GST
Choose Starter- 1 bot
- 1,000 AI replies a month
- Sourced answers, product cards and cart
- 10 languages
- Team inbox and human handover
- Shopper requests emailed to you
- WhatsApp button
- Up to 500 products and 200 pages
- TalkTill branding on the widget
- Extra replies at ₹0.50 each when you need them
Growth
₹6,999a month + GST
Choose Growth- 3 bots, one reply allowance
- 5,000 AI replies a month
- Everything in Starter, and extra replies at ₹0.50 each
- TalkTill branding removed
- Order-status lookup and custom actions
- Chat link, QR and product-page invitation
- Webhooks to your CRM
- Choice of AI model and versions
- Operator analytics and CSV export
- Up to 5,000 products, hourly page refresh
Agency
Custom
Talk to us- A bot for every client
- Every client in one console
- Your own branding on the widget and sign-in page
- Price agreed per client
Every plan answers from your own catalogue and pages, shows the passages behind each answer, and speaks English and nine Indian languages.
Prices and what each plan includes are read from the billing system at build time, so this page and your invoice cannot disagree.
What you pay for, and what you do not
Plans are metered by AI replies: the answers that reached your visitors. We do not charge per seat, so your whole team can use the console. We do not charge for crawling your site, syncing your catalogue or retrying a failed request. Some vendors now advertise that you “shouldn't pay more every time it works”. We agree with the sentiment, and meter the one thing that is honestly proportional to value: an answer a visitor received.
Upgrading, downgrading and paying
You choose your plan in the console. An upgrade applies straight away. A downgrade applies from the start of the next month, so you keep what you have already paid for. Invoices are issued in rupees and paid through Razorpay.
Which plan is right for you
Start on the trial and connect your real catalogue. Ask the assistant the ten questions your shoppers ask most, read the trace beside each answer, and look at the conversations page after a week of real traffic. The message count there is the number that decides your plan; we would rather you chose from your own data than from our estimate.
If you run an agency and manage many stores, the Agency plan gives every client their own bot, catalogue and widget in one console, with your branding and a price agreed per client.
What every plan includes
The live catalogue tools and the cart in the chat, the trace beside every answer, the review queue, the team inbox and human handover, ten languages, the WhatsApp button, and an email when a shopper asks for you. Growth adds order-status lookup, custom actions, the hosted chat link, the product-page invitation, webhooks, a choice of AI model, versions and operator analytics.
It is not for you if
You need email, WhatsApp, voice or social channels answered from one inbox: this is a website widget and a hosted chat page. You need a ticketing help desk: a handover here is a person replying in the console, and nothing more. You need an agent that acts beyond your store: it answers about your content and sells from your catalogue, and that is the whole product. If one of those is the requirement, the comparison pages say who does it better.
Questions people ask before paying
Short answers, and each one is a setting or a policy you can find in the console.
Is there a free plan?
A free trial for 14 days, with up to 100 AI replies. After that, choose a plan to keep the assistant answering.
What is a bot?
One assistant on one store, with its own catalogue and widget. A plan with three bots runs three stores on one subscription, sharing its replies.
Do you charge per user?
No. There is no per-seat charge on any plan.
Is GST included?
No. Indian customers are charged 18 per cent GST on top of the listed price.
Can I change plan?
Yes, from the console. Upgrades apply at once; downgrades from next month.
Do you refund?
Within 14 days of a first paid invoice, in full, no questions. After that we refund the unused remainder of a period on request.
Try it on your store first
The free trial runs for 14 days. Connect your store, ask it what your shoppers ask, and read the trace behind every answer.